I had been wanting a pomeranian puppy since last October 2013 and was searching online...looking at hundreds of pups. When I finally found Teddy it was January and I was to pick him up in February. Then my anxiety set in! I have never owned a dog in my life and realized I didn't know anything about raising a puppy. In a panic, I started researching online for information on the "How To's" and came across the Pup Pee Poo Palace and Doctor Pup. This was EXACTLY what I needed! I watched the video on how the palace worked and ordered the deluxe package right away, along with extra pads, the warming toy and the Tricky Trainers. The palace was super easy to set up and was all ready for my new baby. He did not hesitate to go in and make himself right at home. It has been a Godsend at night as I do not worry that he is getting into mischief. I know he is safe and sound. Best of all, no accidents on the floor! The palace is easy to clean up and is a great aid in potty training. Speaking of potty training, he is doing great and I have Doctor Pup to thank for that! The website is fabulous and has helped me so very much. I had and still have so many questions on puppy behavior and all I had to do was write my concerns and within the day my question was answered. The videos are awesome, too. For example, I had to give Ted a bath and had no idea how to do it....I watched the video on the site....super! The one on Parvo is a must to watch as well. There is so much valuable information on Doctor Pup...and I have to say, I must have watched all the videos...some several times. Bringing a puppy into your life is a huge responsibility and I wanted to make sure that my little guy is getting the best of the best. Doctor Pup and the Pup Pee Poo Palace has made that possible. I give both my highest recommendations.